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Humboldt State University
  • Position Number: 2751330
  • Location: Arcata, CA
  • Position Type: Disability Services

Major Based Peer Mentoring-Retention through Academic Mentoring Program (MBPM-RAMP) Coordinator

Humboldt State University

Major Based Peer Mentoring-Retention through Academic Mentoring Program (MBPM-RAMP) Coordinator

Retention through Academic Mentoring Program

Job # 21-109

Close Date: Tuesday, January 18, 2022

(Job #21-109) Student Services Professional II, Major Based Peer Mentoring-Retention through Academic Mentoring Program Coordinator, $4,304 - $6,120. Appointments are typically made at the beginning of the salary range. This is a full-time, benefited, exempt, 12-month pay plan, permanent position with a one-year probationary period in the Retention through Academic Mentoring Program Department. This position comes with an extensive benefits package that includes comprehensive medical, dental, and vision coverage, CalPERS retirement, Fee Waiver eligibility (reduced tuition on most CSU system classes), life insurance, and voluntary pre-tax health and dependent care reimbursement accounts. Additional benefits information can be found at

The purpose of the new Major Based Peer Mentoring-RAMP (MBPM-RAMP) is to serve second year, third year, and new transfer students. MBPM-RAMP mentors help connect students with their academic department and support the development of an academic identity and sense of belonging within a particular major. They achieve this by working closely with the chair of their department in collaboration with staff from the Retention through Academic Mentoring Program (RAMP). In addition to providing support for students in over 19 departments across the three colleges, an additional purpose of MBPM-RAMP is to deliver intentional, structured guidance in the paraprofessional development of the 30 undergraduate students working as mentors. MBPM-RAMP is one of two peer mentoring units under the RAMP, the other being the First Year-RAMP, which serves incoming, first-time freshman students. The RAMP professional staff currently consists of the Director and the FY- RAMP Coordinator. FY-RAMP and MBPM-RAMP also employ Lead Mentors who are experienced mentors from the previous year and without whom, neither program could function. This small and dedicated group of individuals is committed to a student- centered approach in our work. The professional staff continuously examines the principles, practices and policies of the RAMP, striving to hold to a framework grounded in equity and anti-racism as the program works to serve its mentors and the students served by the mentors. As the RAMP grows, the professional staff look forward to welcoming new members to the team and working to evolve the new MBPM-RAMP effort.

Humboldt State University is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. HSU is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Additional information about Humboldt State University can be found at

Position Summary: Under the guidance of the RAMP Director, The MBPM-RAMP Coordinator is responsible for the daily management, oversight, mentor support, and coordination of a major based peer mentoring program dedicated to student retention and success which serves middle-year undergraduate students (especially second year and new transfer students) in over20 academic departments. Incumbent with this responsibility is an aptitude and capacity for service to undergraduates who belong to minoritized groups. Specifically, the duties include: regular, one-to-one supervisory/check-in meetings with the Senior Lead Mentor and Academic Mentors, on-going collaboration with the FY- RAMP Coordinator and RAMP Director, the development of business process guides and clear expectations for the Senior Lead Mentor and Academic Mentor roles, regular communication andcollaboration with faculty partners as they relate to working with the mentors, on-going development of mentor education and training, oversight of the application and hiring process, general office management, and maintaining an open-door policy for the mentor staff. The position is also responsible for maintaining the collection of summative data associated with both FY-RAMP and MBPM-RAMP. This involves regular data entry related to mentor/mentee meetings, mentor-facilitated programming, as well as deployment and compiling of fall and spring mentor and faculty evaluations of their respective experiences.

This position is responsible for the coordination of the recruitment, hiring, preparation and on-going support and co-supervision of the paraprofessional mentoring staff. MBPM-RAMP coordination involves regular review of business practices and policies related to supporting and educating the mentor staff around issues of cultural humility, equity, anti-racism, promotion of academic and personal resiliency, university policies, practices, as well as building active knowledge and promotion of campus resources designed to enhance the ability of middle-year students to thrive at HSU. The position is also responsible for coordinating communication between professional staff and the senior student staff, senior student staff and new staff, and between professional staff and candidates for new staff.

At the SSP II level, duties are broad and typically require some coordination within the program area or within other Student Services programs. Assigned responsibilities require some planning of work operation. Basic interviewing and counseling techniques are utilized in interactions with students, faculty, and the general public to obtain information, explain the basis for decisions, advance understanding of Student Services programs, and assist students in planning and organizing educational activities. Oral presentations generally cover moderately complex subject matter. Analysis occurs more independently and in a wider variety of situations. Duties are performed under general lead direction and supervision, with day-to-day assignments carried out without immediate direction. Decisions are made within established parameters, regulations, and guidelines which impact student organizations, groups, and individual students.

Minimum Qualifications:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the required knowledge and abilities listed below may be substituted for the required education on a year-for-year basis.

Two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job- related field may be substituted for one year of the professional experience.

Required Knowledge, Skills, and Abilities:

Working knowledge of:

  • Practices, procedures and activities of an academic mentoring program as well as student development theory, student support services, and skills and techniques needed for students to be successful in college courses

    General knowledge of:
  • Methods and problems of organizational and program management
  • Research and interview techniques
  • Principles of individual and group behavior

    Ability to:
  • Interpret and apply program rules and regulations
  • Use initiative and resourcefulness in planning work assignments and in implementing long-range program
  • Obtain factual and interpretative information through interviews; reason logically
  • Collect, compile, analyze and evaluate data and make verbal or written presentations based on these data
  • Advise students individually and in groups on routine matters where required
  • Recognize polycultural, trans and gender non-binary, gender non-conforming and multi-aged value
    systems and work accordingly
  • Establish and maintain cooperative working relationships with faculty, CSU administrators, student
    organizations, private and public agencies and others in committee work, and student advising and
    community con-tacts
  • Rapidly acquire a general knowledge of HSU's overall operation, functions and programs
  • Make decisions and carry through actions having implications with regard to other program or service areas

    Also applicable to Skill Level of SSP II:

  • Demonstrated ability to work with an ethnically rich student population and students living with disabilities
  • Competence in developing and facilitating interactive workshops and trainings
  • Demonstrated ability to foster and maintain cooperative working relationships as part of a team of
    diverse students,staff, faculty
  • Demonstrated understanding of college student development; particularly students belonging to minoritized groups.
  • Demonstrated ability to maintain timely and efficient communication in a professional manner Excellent computing skills (MS Word, Excel, presentation software)
  • Ability to perform occasional evening and weekend work

    Preferred Qualifications:
    Demonstrated commitment to equity and inclusion in higher education. Experience in undergraduate student program development, implementation and assessment, as well as in oversight of office functions and monitoring of budgets. Working knowledge of practices, procedures and activities of an academic mentoring program. Experience overcoming barriers similar to those confronting HSU's student population of majority low-income, first-generation college students. Demonstrated experience and effectiveness working with first- generationstudents and/or students who identify as Black, Indigenous, People of Color in a higher education setting.

    Application Procedure: To apply, qualified candidates must electronically submit the following materials via Interfolio (link below):
  • Letter of Interest
  • Resume or Curriculum Vitae
  • Contact information for at least three professional references
  • HSU Employment History Form (HSU Employment History Form: history-form; NOTE: Download the HSU Employment History Form and save it as a PDF file prior to filling it out. If the form is completed in an online browser, content WILL NOT be saved).

    Application Deadline: The deadline to submit application materials is 11:59 p.m. on Tuesday, January 18, 2022.

    Any inquiries about this recruitment can be directed to or HSU's Human Resources Office at (707) 826-3626.

    Humboldt State University sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi'ni (over in the woods). HSU was the first campus in the California State University system to offer a stand-alone major in Native American Studies.
    HSU is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

    Equal Employment Opportunity Statement Humboldt State University is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status.

    HSU is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply

    It is the responsibility of the applicant to provide complete and accurate employment information. Evidence of required degree(s), certifications(s), or licenses(s) will be required prior to the appointment date. Incorrect or improperly completed applications will not be considered for vacancies. Any reference in this announcement to required periods of experience or education is full-time activity. Part-time experience or education (or activities only part of which are qualifying) will receive proportionate credit. In accordance with applicable Collective Bargaining Agreements, preference may be given to the campus applicants covered by these agreements. However, positions are open to all interested applicants, both on and off campus, unless otherwise stated.

    A background check (including a criminal records check, employment verification, and education verification) must be completed satisfactorily as a condition of employment with the CSU. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Adverse findings from a background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

    Compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and CSU Executive Order 1083 Revised July 21, 2017 (EO 1083) is a condition of employ-ment. CSU employees in positions with duties that involve regular contact with children or positions which supervise such employees are designated as Mandated Reporters under CANRA and are required to comply with the requirements set forth in EO 1083. Upon appointment to this position, the successful candidate(s) will be notified of and required to acknowledge their CANRA reporting status.

    Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

    New faculty employees hired by the CSU for the first time who first become CalPERS members on or after July 1, 2017 are subject to a 10-year vesting period for retiree health and dental benefits. Staff employees covered under bargaining agreements 1, 2, 4, 5, 6, 7, 9, 10, C99, E99, M80 and M9 hired by the CSU for the first time who first become CalPERS members on or after July 1, 2018 are subject to a 10-year vesting period for retiree health and dental benefits

    If accommodations need to be made during the recruitment and interview process, please contact Human Resources at (707) 826-3626 or

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