Assistant Director, Peer Tutoring
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.
Our locationsin Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahantare nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.
Northeastern's comprehensive array of undergraduate and graduate programs in a variety of on-campus and online formatslead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.
About the Opportunity:
The Assistant Director of Peer Tutoring at the Peer Tutoring Program will assist, support, and advise the Director of the Peer Tutoring Program with all aspects of in-person and online tutoring operations, including program management, as well as propose inovation initiatives for the unit. The Assistant Director will develop, cultivate, and manage relationships between students, tutors, faculty, and advisors across the Departments/Programs and Colleges to assure the on-time delivery of high-quality tutoring assistance.
The Assistant Director of Peer Tutoring and Innovation will have the opportunity to guide the development and growth of the peer tutoring program at Northeastern's main campus and the satellite campuses. In doing so, the Assistant Director will be expected to perform the following duties and responsibilities:
Bachelor's Degree is required. Three to five years of program management experience of in-person and online tutoring using in-person and online tutoring platforms, both synchronous and asynchronous, as well as familiarity with the standards for running academic assistance programs. The candidate must be an experienced professional, capable of independently leading program development and management, as well as performing a range of academic support and management functions working as a team.
This position requires initiative, innovation, problem-solving skills, strong communication skills (verbally and in writing), ability to make informed decisions in time-sensitive situations, and the ability to make sound judgments. Able to demonstrate strong communication skills, the candidate should be able to network with departments and colleges across campus to better understand the tutoring climate and the tutoring needs for upcoming semesters. The candidate should be able to promote the program to all new students and encourage them to attend and apply. In time-sensitive situations, the candidate should be able to triage and manage hectic situations in a calm and effective manner. Working within limits of mandated Student Employment deadlines, the candidate should accurately and timely approve and complete payroll. The candidate should have an understanding and willingness to take the lead in creating and implementing new features and innovative services based on changes in student technological and academic needs and demands related to peer tutoring. Experience using Salesforce and Banner (preferred). Experience with procurement, Excel, event planning, and WordPress preferred.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.
To apply, visit https://careers.pageuppeople.com/879/cw/en-us/job/507357
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